AI Voice Agents

AI Voice Agents Automate Incoming and Outgoing Calls

AI agents that call, qualify leads, schedule appointments, sell, and collect payments for you. They operate 24/7, speak multiple languages, and scale to thousands of simultaneous calls without hiring anyone.

Your sales team can't scale with manual calls

Companies that rely on human agents for outbound calls face challenges that limit their growth.

Sales teams don't scale

A salesperson makes 40-60 calls a day. To double your volume, you need to double your staff, with all the implications in hiring, training, and management costs.

Follow-ups are lost

80% of sales require 5 or more follow-ups, but 44% of salespeople give up after the first attempt. Every lost follow-up is a sale that doesn't close.

Response time is slow

If it takes more than 5 minutes to contact an inbound lead, the probability of qualifying them drops by 80%. Your team takes hours, sometimes days.

Contact center costs are unsustainable

Salaries, absences, turnover, ongoing training, supervision, tools. The real cost of a human agent is 3-5 times their base salary when you add up all factors.

The solution

AI voice agents that work like your best salesperson

Replace human limitations with AI agents that call, listen, reason, and act at scale.

Outbound calls at scale

Launch campaigns of thousands of calls in hours. The agent follows the script, adapts the tone, and records every result automatically.

Automatic qualification

Asks BANT questions, scores the lead, and only transfers qualified ones. Your team receives opportunities, not cold contacts.

Appointment scheduling

Checks availability in your calendar, proposes times, and confirms the appointment. The lead receives an automatic reminder.

Persistent follow-up

Schedules follow-up sequences of 5, 7, or 10 attempts with configurable intervals. Never loses a follow-up.

Surveys and polls

Conducts NPS, CSAT, or market surveys with natural conversations. Response rates triple compared to email.

Confirmations and bookings

Confirms medical appointments, restaurant reservations, or logistics deliveries. Reduces no-shows by up to 60%.

6 use cases that generate ROI from the first month

Companies from all sectors are already automating these operations with AI voice agents. Here are the cases with the most proven impact.

Sales

Lead qualification

The agent calls your leads, asks BANT qualification questions, and only transfers those who meet your criteria to the sales team. No time wasted on cold contacts.

Healthcare

Appointment confirmation

Calls patients 24 hours in advance to confirm, reschedule, or cancel. Reduces no-shows by 60% and frees the reception team for higher-value tasks.

Finance

Debt collection

Contacts debtors with a professional and empathetic tone. Negotiates payment plans, records commitments, and automatically escalates cases requiring human intervention.

All sectors

Satisfaction surveys

Conducts NPS or CSAT surveys by phone with response rates 3x higher than email. The agent adapts questions based on real-time responses.

E-commerce

Post-sale follow-up

Calls customers after purchase to confirm satisfaction, offer complementary products, and detect issues before they lead to negative reviews.

Services

Payment reminders

Sends automatic voice reminders before due dates. More effective than SMS or email, with the option to transfer to a payment gateway or schedule a call with an agent.

Competitive advantages that a human call center can't match

Scales to 1,000+ simultaneous calls

Launch massive campaigns without hiring staff. The agent handles each call with the same quality, regardless of volume.

24/7 operation without breaks

Your voice agents work at night, on weekends, and holidays. They never ask for vacations, never arrive late, and never have a bad day.

Native multilingual (ES/EN/FR/DE/PT)

Each agent speaks multiple languages with a natural accent. Detects the interlocutor's language and switches automatically without interrupting the conversation.

Full integration with your CRM

Connects with HubSpot, Salesforce, Pipedrive, or any system via API. The agent checks and updates data in real-time during the call.

Process

From zero to your first voice agent in 7 days

A clear process, with no technical surprises. We handle everything so you just have to approve and launch.

01

We design the conversational flow

We analyze your current process, define the conversation script, decision rules, and transfer points to humans. You approve the design before moving to production.

02

We train the agent with your context

We feed the agent with your knowledge base, product catalog, policies, and brand tone. We test it with simulated real calls until we reach the quality you expect.

03

We launch campaigns from the dashboard

You upload your contact list, schedule times, and the agent starts calling. Monitor results in real-time from the dashboard: completed calls, qualified leads, scheduled appointments.

Technology

Enterprise technology behind every call

Our agents combine the best voice and AI technologies on the market in a unified platform, optimized for low latency and natural conversations.

VAPI

Real-time voice orchestration with sub-second latency

ElevenLabs

Hyper-realistic synthetic voices in multiple languages and accents

GPT / Claude

Advanced reasoning for complex and multi-turn conversations

FreeSWITCH

Carrier-grade telephony with proprietary SIP Trunk and local numbers

Frequently asked questions about AI voice agents

What is an AI voice agent and how does it work?
An AI voice agent is an artificial intelligence system capable of holding natural phone conversations with people. It uses voice recognition, natural language processing, and text-to-speech to understand what the interlocutor says, reason a response, and reply in real-time, without human intervention.
How many simultaneous calls can an AI voice agent handle?
Our platform scales automatically and can handle over 1,000 simultaneous calls. There is no practical limit: if you need to launch a campaign of 10,000 calls in one afternoon, the system manages it without bottlenecks or wait times.
Can the AI voice agent integrate with my CRM?
Yes. The agents integrate via API and webhooks with any CRM (HubSpot, Salesforce, Pipedrive, Zoho, etc.). The agent can check contact data before the call, update fields after the conversation, and create tasks or records automatically.
In which languages can the AI voice agents speak?
The agents natively support Spanish, English, French, German, Portuguese, and Italian, with a natural accent and automatic detection of the interlocutor's language. Additional languages can also be configured on demand.
How much does it cost to implement an AI voice agent?
The cost depends on the volume of calls and the complexity of the conversational flow. Most companies reduce their contact center costs by 40% to 70% after implementation. We offer a free demo and a personalized quote with no obligation.

Reduce your outbound call costs by 60%

Schedule a 30-minute demo. We'll show you how an AI voice agent can manage your calling campaigns with the same quality as your best salesperson, at a fraction of the cost.

No obligation. No credit card. Results in 7 days.

From chatbot to AI voice agent: the evolution of the conversational interface

Chatbots were the first generation of conversational automation, limited to text and predefined responses. AMAI Voice's AI voice agents represent the next step: a voice conversational interface that combines large language models (LLM) with natural language processing (NLP) to maintain complex dialogues over the phone.

Each agent integrates three key AI technologies: automatic speech recognition (ASR) to convert speech to text in real-time, an LLM that reasons, decides, and generates contextual responses, and neural text-to-speech (TTS) that produces responses with voices indistinguishable from a human. All operates over Voice over IP (VoIP) infrastructure using the Session Initiation Protocol (SIP).

Unlike an IVR system or an automatic call distributor (ACD), our agents understand context, handle objections, and make decisions in real-time. They integrate with your CRM via CTI and can scale to thousands of simultaneous calls — the evolution of the contact center towards intelligent automation as a service (SaaS).