AMAI Voice vs Netelip — AI Agents vs Traditional IP Telephony
Netelip has been providing IP telephony in Spain since 2004, serving over 500,000 users and holding ISO certifications. AMAI Voice focuses on AI voice agents that eliminate the need for many traditional PBX functions. We compare two generations of business telephony.
Established Provider vs AI Platform
Netelip
Netelip is a Spanish IP telephony provider founded in 2004, with over 500,000 users and ISO 9001 and ISO 27001 certifications. It offers a virtual switchboard with 51 features, virtual numbers, SIP Trunk, virtual fax, and established business telephony solutions. It is a reliable option for companies seeking traditional IP telephony with support in Spain.
AMAI Voice
AMAI Voice represents the next generation of business telephony: AI voice agents that handle calls autonomously. You don't need complex IVR or waiting queues when an AI agent can resolve the call directly. It includes proprietary telephony, SIP Trunk, dashboard, and integrated billing all in one platform.
Detailed Comparison
Feature by feature. No fine print.
| Feature | AMAI Voice | Netelip |
|---|---|---|
| Year of establishment | 2024 — AI-native | 2004 — IP telecom |
| Main focus | AI voice agents | IP telephony provider |
| User base | Rapid growth | 500,000+ users |
| Certifications | In process | ISO 9001, ISO 27001 |
| AI voice agents | Yes, natural conversation with LLM | Not available |
| PBX functions | Essential + AI | 51 features |
| IVR | Replaced by AI agent | Classic multi-level IVR |
| SIP Trunk | Integrated (FreeSWITCH) | Integrated |
| Virtual fax | Not included | Included |
| Intelligent automation | Fully autonomous AI agent | Basic routing rules |
| Management dashboard | Included with AI analytics | Control panel included |
| White-label / multitenant | Yes, for distributors | Not available |
| Support in Spanish | Native | Native |
| Pricing model | Pay-per-use, no commitment | Monthly plans |
| Main market | Spain, LATAM | Spain |
Year of establishment
AMAI Voice
2024 — AI-native
Netelip
2004 — IP telecom
Main focus
AMAI Voice
AI voice agents
Netelip
IP telephony provider
User base
AMAI Voice
Rapid growth
Netelip
500,000+ users
Certifications
AMAI Voice
In process
Netelip
ISO 9001, ISO 27001
AI voice agents
AMAI Voice
Yes, natural conversation with LLM
Netelip
Not available
PBX functions
AMAI Voice
Essential + AI
Netelip
51 features
IVR
AMAI Voice
Replaced by AI agent
Netelip
Classic multi-level IVR
SIP Trunk
AMAI Voice
Integrated (FreeSWITCH)
Netelip
Integrated
Virtual fax
AMAI Voice
Not included
Netelip
Included
Intelligent automation
AMAI Voice
Fully autonomous AI agent
Netelip
Basic routing rules
Management dashboard
AMAI Voice
Included with AI analytics
Netelip
Control panel included
White-label / multitenant
AMAI Voice
Yes, for distributors
Netelip
Not available
Support in Spanish
AMAI Voice
Native
Netelip
Native
Pricing model
AMAI Voice
Pay-per-use, no commitment
Netelip
Monthly plans
Main market
AMAI Voice
Spain, LATAM
Netelip
Spain
When to choose AMAI Voice?
AMAI Voice is the best option if you identify with any of these scenarios.
You want AI to handle calls, not just telephony
Netelip provides PBX tools, but you need staff to handle calls. AMAI Voice includes AI agents that autonomously manage calls with natural conversation.
You want to simplify your telephony
Instead of setting up a 5-level IVR, queues, and mailboxes, an AMAI Voice agent handles calls directly. Less setup, better customer experience.
You are a distributor and want to differentiate your offering
AMAI Voice allows for white-label and multitenant solutions. Add AI voice agents to your service catalog and stand out from competitors who only resell lines.
You operate in Spain and LATAM
AMAI Voice is optimized for Spanish from Spain and Latin America, with voice models adjusted for accents and regionalisms. Technical support in Spanish.
When to choose Netelip?
Let's be fair: Netelip is a great option in certain scenarios.
You need a provider with a track record and ISO certifications
Netelip has been in the Spanish market for over 20 years, with ISO 9001 and ISO 27001 certifications and over 500,000 users. If your company requires providers with proven track records and certifications, Netelip meets that need.
You need 51 classic PBX functions
If your company relies on traditional switchboard functions like virtual fax, advanced voicemail, legal compliance recording, and multiple extensions, Netelip has a mature and proven catalog.
Frequently Asked Questions
Is AMAI Voice an alternative to Netelip?
Yes. AMAI Voice is an alternative to Netelip for companies looking to go beyond traditional IP telephony. While Netelip offers a virtual switchboard with 51 PBX features, AMAI Voice provides AI voice agents that autonomously handle calls, in addition to integrated telephony.
Does Netelip have artificial intelligence?
Netelip is an IP telephony provider with classic PBX functions: IVR, queues, recording, virtual fax, etc. It does not offer AI voice agents capable of maintaining natural conversations. Its strength lies in reliability and a variety of traditional telephony functions.
Can I migrate from Netelip to AMAI Voice?
Yes. You can port your numbers from Netelip to AMAI Voice and set up AI voice agents to handle your calls. The migration typically completes in less than a week with support from our team.
Which has more switchboard functions, AMAI Voice or Netelip?
Netelip advertises 51 PBX features, including many classic functions like virtual fax, voicemail, hold music, etc. AMAI Voice focuses on intelligent AI agents that make many of those functions unnecessary: an AI agent handling calls eliminates the need for complex IVR, waiting queues, and voicemail.
Which is more reliable, AMAI Voice or Netelip?
Netelip has been in the market since 2004 with ISO certifications and over 500,000 users, demonstrating proven reliability. AMAI Voice uses modern infrastructure based on FreeSWITCH with high availability. Both platforms are reliable, but Netelip has a longer track record.
Ready to try AMAI Voice?
Set up your first AI voice agent in minutes. No commitment, no scheduling, with telephony and support in Spanish included.
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