AMAI Voice vs Zadarma — Intelligent AI vs Affordable VoIP
Zadarma offers very affordable VoIP telephony with free PBX in over 100 countries. AMAI Voice adds artificial intelligence to telephony: agents that autonomously handle calls. Two different products for different needs.
Pipelines vs Intelligence
Zadarma
Zadarma is a VoIP telephony provider that offers free virtual PBX, virtual numbers in over 100 countries, and very competitive call rates. It is an economical solution for businesses that need phone lines without large investments. Its strength is price: it provides low-cost telephony pipelines but does not include artificial intelligence to handle calls.
AMAI Voice
AMAI Voice goes beyond telephony: it includes voice agents with artificial intelligence that autonomously handle calls. It not only provides the lines but also places an AI agent on the other end that understands, converses, makes decisions, and executes actions. It includes its own telephony (FreeSWITCH + SIP Trunk), dashboard, and integrated billing.
Detailed Comparison
Feature by feature. No fine print.
| Feature | AMAI Voice | Zadarma |
|---|---|---|
| Main Focus | AI Voice Agents | Affordable VoIP |
| Artificial Intelligence | Autonomous AI Agents with LLM | Basic Transcription |
| Virtual PBX | Included | Free |
| PBX Cost | Included in the service | Free (0 EUR) |
| International Coverage | Spain and LATAM | 100+ countries |
| Call Rates | Included in pay-per-use AI | Very economical |
| AI Agent Handling Calls | Yes, natural conversation | Not available |
| Intelligent Automation | Yes, with decision-making | Only basic IVR |
| SIP Trunk | Integrated | Available |
| Management Dashboard | Included with AI analytics | Basic panel included |
| White-label / Multitenant | Yes, for resellers | Not available |
| Spanish Support | Native | Yes |
| API | Complete + webhooks | API available |
| Pricing Model | Pay-per-use (AI + telephony) | Pay-per-use (telephony only) |
| Integrated Billing | Yes (Stripe + wallet) | No |
Main Focus
AMAI Voice
AI Voice Agents
Zadarma
Affordable VoIP
Artificial Intelligence
AMAI Voice
Autonomous AI Agents with LLM
Zadarma
Basic Transcription
Virtual PBX
AMAI Voice
Included
Zadarma
Free
PBX Cost
AMAI Voice
Included in the service
Zadarma
Free (0 EUR)
International Coverage
AMAI Voice
Spain and LATAM
Zadarma
100+ countries
Call Rates
AMAI Voice
Included in pay-per-use AI
Zadarma
Very economical
AI Agent Handling Calls
AMAI Voice
Yes, natural conversation
Zadarma
Not available
Intelligent Automation
AMAI Voice
Yes, with decision-making
Zadarma
Only basic IVR
SIP Trunk
AMAI Voice
Integrated
Zadarma
Available
Management Dashboard
AMAI Voice
Included with AI analytics
Zadarma
Basic panel included
White-label / Multitenant
AMAI Voice
Yes, for resellers
Zadarma
Not available
Spanish Support
AMAI Voice
Native
Zadarma
Yes
API
AMAI Voice
Complete + webhooks
Zadarma
API available
Pricing Model
AMAI Voice
Pay-per-use (AI + telephony)
Zadarma
Pay-per-use (telephony only)
Integrated Billing
AMAI Voice
Yes (Stripe + wallet)
Zadarma
No
When to Choose AMAI Voice?
AMAI Voice is the best option if you identify with any of these scenarios.
You need someone to handle calls
Zadarma provides the lines, but someone has to answer. AMAI Voice includes an AI agent that handles calls 24/7 with natural conversation, eliminating the need to hire staff.
You want to automate phone processes
Scheduling appointments, answering FAQs, qualifying leads, intelligently transferring calls. An AMAI Voice agent does all this autonomously.
You are a reseller wanting to sell voice AI
AMAI Voice offers white-label and multitenant options so you can resell AI voice agents under your brand. A huge differentiator compared to just reselling VoIP lines.
You want an all-in-one solution
AMAI Voice integrates telephony, AI, dashboard, and billing into a single platform. You don't need to combine Zadarma + another AI tool + another dashboard.
When to Choose Zadarma?
Let's be fair: Zadarma is a great option in certain scenarios.
You need VoIP telephony at the lowest possible cost
If your priority is to have economical phone lines with free PBX and cheap international calls, Zadarma is hard to beat on price. Ideal for startups and freelancers with a limited budget.
You operate in many countries and need local numbers
Zadarma offers virtual numbers in over 100 countries. If you need local phone presence in multiple international markets, its coverage is superior.
Frequently Asked Questions
Is AMAI Voice an alternative to Zadarma?
Yes, but they are different products. Zadarma is an economical VoIP platform that provides phone lines and free PBX. AMAI Voice is a platform of AI voice agents that also includes telephony. If you only need cheap lines, Zadarma is sufficient. If you want an AI to handle your calls, you need AMAI Voice.
Does Zadarma have artificial intelligence?
Zadarma offers basic features like call transcription and voice recognition. However, it does not have AI voice agents capable of holding conversations, making decisions, or executing actions. Its core is VoIP telephony, not artificial intelligence.
Which is cheaper, AMAI Voice or Zadarma?
For basic telephony, Zadarma is cheaper: it offers free PBX and very competitive call rates. AMAI Voice has a higher cost per minute because it includes AI processing. However, if you are currently paying human agents to handle calls, AMAI Voice can be much more economical overall by eliminating those staffing costs.
Can I use Zadarma as a SIP Trunk with AMAI Voice?
AMAI Voice includes its own telephony infrastructure with integrated SIP Trunk, so you do not need an external provider like Zadarma. However, if you already have numbers with Zadarma, you can port them to AMAI Voice or use them as an external trunk.
What type of company is best suited for each platform?
Zadarma is ideal for startups and small businesses that need economical VoIP telephony without advanced AI features. AMAI Voice is for companies that want to automate their phone support with AI agents that answer calls, schedule appointments, and resolve inquiries autonomously.
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