AI Voice for Clinics

AI Receptionist for Clinicsand Medical Centers

30% of your patients miss their appointments. Your reception staff is overwhelmed with calls, confirmations, and rescheduling. With a healthcare-specialized AI receptionist, every call is answered instantly, every appointment is confirmed, and every canceled slot is automatically filled.

Reduce no-shows by 40% and handle calls 24/7

Real Problems in Clinic Reception

Phone management in the healthcare sector has specific challenges that directly affect billing and patient satisfaction.

30% No-shows

Three out of ten patients do not show up for their appointments without notice. Each absence is an unbilled slot and a waiting patient who loses their opportunity.

Overwhelmed Reception

Your staff handles calls, manages payments, receives patients, and coordinates schedules simultaneously. The result: waiting calls and scheduling errors.

Calls Outside Business Hours

40% of calls to clinics occur outside of business hours. Without night or weekend support, those patients look for another clinic.

Manual Appointment Management

Confirmations by phone one by one, manual rescheduling, paper waiting lists. Slow processes that consume hours of work every day.

The Solution for Your Clinic

An AI Receptionist That Understands Healthcare

AMAI Voice for clinics is not an answering machine. It is a voice agent with artificial intelligence specifically trained for the healthcare sector, capable of managing all the phone operations of your center.

Book, Confirm, and Reschedule Appointments

The AI checks the real availability of each professional, proposes times to the patient, confirms the booking, and sends reminders via SMS or WhatsApp. If the patient needs to change the appointment, the AI reschedules it without human intervention.

Automatic Reminder Calls

48 and 24 hours before each appointment, the AI calls the patient to confirm attendance. If the patient cancels, the AI offers the slot to the next patient on the waiting list, maximizing your schedule's occupancy.

Answers to Insurance and Service Inquiries

Do you accept Adeslas? How much does a dental cleaning cost? Do I need a prior appointment for blood tests? The AI answers the most frequently asked questions about coverage, prices, and consultation preparation without overwhelming your team.

Post-Consultation Follow-up

After the visit, the AI can call the patient to check on their progress, remind them of post-treatment instructions, confirm medication intake, or schedule the next follow-up. It improves therapeutic adherence and patient experience.

Measurable Benefits for Your Clinic

Results that directly impact your billing and patient satisfaction from the very first month.

-40% absences

Reduce No-shows by 40%

Automatic reminder calls and the ease of rescheduling drastically reduce absences. Every recovered slot is direct billing for your clinic.

100% coverage

24/7/365 Support

Your patients can book, cancel, or inquire at any time of the day, any day of the year. Including holidays, nights, and weekends. At no additional cost.

100% compliance

Compliance with LOPD/RGPD

End-to-end encryption, storage in the EU, configurable retention policies. Designed to comply with healthcare data protection regulations.

0 friction

Integration with Your Software

Compatible with Doctolib, Clinic Cloud, Dentidesk, Nubimed, and any system with an API. Connects with your current appointment management without changing your workflow.

Specialties Already Using AI Receptionist

AMAI's AI receptionist adapts to the specifics of each medical specialty, from appointment duration to specific terminology.

Dental Clinics

Manages check-ups, cleanings, orthodontics, and dental emergencies. Reminds post-extraction instructions and schedules follow-ups.

Physiotherapy

Coordinates recurring sessions, manages treatment packages, and reschedules when the patient cannot attend their weekly session.

Dermatology

Schedules initial consultations, mole check-ups, and treatment follow-ups. Informs about pre-procedure preparation.

General Medicine

Handles the highest volume of calls: routine appointments, test results, prescription renewals, and referrals to specialists.

Veterinary Clinics

Schedules vaccinations, check-ups, emergencies, and surgeries. Sends reminders for deworming and seasonal prevention campaigns.

Need an AI receptionist for any sector? Discover our general AI receptionist

Does your clinic have multiple locations and a switchboard? Learn about our AI switchboard

3 Steps

Your Clinic with AI Receptionist in 24 Hours

No hardware installation, no interruption to your current operations. We configure everything so your clinic can start functioning with AI immediately.

1

We Personalize Your Agent

We configure your clinic's specialties, the schedules of each professional, frequently asked questions from your patients, emergency protocols, and the tone of communication that represents your brand.

2

We Connect with Your System

We integrate AMAI Voice with your clinical management software and your phone system via SIP trunk or virtual number. Compatible with any PBX or VoIP provider.

3

Operational in 24 Hours

Your AI receptionist starts attending to patients, managing appointments, and sending reminders. We monitor performance and optimize responses to maximize patient satisfaction.

Need phone infrastructure? Learn about our SIP Trunk service

Frequently Asked Questions about AI Voice in Clinics

We address the most common questions from healthcare professionals evaluating the implementation of an AI receptionist in their center.

Does the AI receptionist comply with LOPD and RGPD regulations for healthcare data?
Yes. AMAI Voice is designed to comply with LOPD, RGPD, and specific healthcare data protection guidelines. All conversations are processed with end-to-end encryption, data is stored on servers within the EU, and is not shared with third parties. You can configure data retention and deletion policies according to your clinic's needs.
Can the AI manage appointments with multiple professionals and specialties?
Absolutely. The AI receptionist integrates with your appointment management system and knows the availability of each professional, their specialties, and the duration of each type of consultation. If a patient needs a 30-minute dental check-up or a 60-minute initial dermatology consultation, the AI assigns the correct slot with the appropriate professional.
What happens if a patient calls with a medical emergency?
The AI receptionist has configurable triage protocols. If it detects emergency keywords (severe pain, bleeding, difficulty breathing), it immediately transfers the call to the on-call professional or advises the patient to go to the emergency room. It never replaces medical judgment: its function is to quickly escalate critical situations.
Does it integrate with my current clinical management software?
Yes. AMAI Voice connects via API with the main clinical management systems in the Spanish market: Doctolib, Clinic Cloud, Dentidesk, Nubimed, Qoph, Gesden, and others. If your software has an API or allows integration via webhooks, we can connect. The typical integration is completed in 24-48 hours.
How much can it really reduce my clinic's no-shows?
Our healthcare clients report an average reduction of 35-45% in unnotified absences. The AI makes automatic reminder calls 48 and 24 hours before the appointment, offers to reschedule if the patient cannot attend, and fills canceled slots with patients on the waiting list. This translates into a direct increase in billing by minimizing empty appointments.

Have more questions? Check our general AI receptionist guide or contact us

Start Today

Request a demo for your clinic

Discover how an AI receptionist can reduce no-shows, increase billing, and free your team from repetitive phone tasks. Setup in 24 hours, no commitment.

No commitment. No credit card required. Operational in 24h.

Service developed by AMAI Solutions AI voice technology for the healthcare sector.