AI Voice for Offices

AI Voice for Professional OfficesImpeccable Customer Service

Your AI virtual receptionist that handles every call, performs client intake, schedules consultations, and filters by urgency—while you focus on what matters: your clients.

GDPR Compliance and End-to-End Encryption

Challenges That Drain Your Office's Productivity

Every minute a professional spends handling routine calls is a minute not spent adding value for their clients and billing.

Missed Calls During Meetings

Professionals spend 60% of their day in meetings or hearings. Potential client calls during these hours are lost, along with new cases and fees.

Slow and Manual Intake

The process of intake for a new client can take 15-20 minutes over the phone. Without systematization, crucial data is lost, delaying case assessment.

Cost of Qualified Reception

A receptionist who understands legal terminology, can filter urgencies, and manage multiple professionals' schedules costs between €1,800 and €2,800/month with ongoing training.

No Coverage Outside Office Hours

30% of calls to offices come in outside of business hours. Clients with urgent legal matters cannot wait until the next day to contact their lawyer.

The Solution

Your AI Receptionist Specialized in Offices

AMAI Voice handles every call with the professionalism your office demands. It performs client intake, filters by urgency, schedules consultations, and escalates to the appropriate professional with a complete case summary.

Professional Intake of New Clients

Collects name, contact details, type of inquiry, involved parties, and a case summary. All information is structured and recorded in your management system, ready for the assigned professional's assessment.

Urgency and Practice Area Filtering

Classifies each call based on urgency (process deadlines, detentions, requests) and practice area (criminal, civil, labor, tax, commercial). Directs to the specialized professional with all relevant information.

Conflict-Free Appointment Scheduling

Integrates with Google Calendar, Outlook, and office management systems to check real-time availability. Avoids overlaps with hearings, meetings, and existing commitments of each professional.

Screening for Conflicts of Interest

During intake, cross-references the new client's data and involved parties with the office's database. Detects potential conflicts of interest before scheduling the first consultation, complying with ethical obligations.

Benefits for Your Professional Office

Measurable results from the very first week. Your team focuses on billing while the AI manages reception.

100% coverage

24/7/365 Availability

Handles calls 24 hours a day, 365 days a year. Nighttime and weekend legal emergencies reach the on-call professional with all necessary information to act.

GDPR compliant

Guaranteed Confidentiality

GDPR compliant, end-to-end encryption, configurable retention policies, and no data sharing with third parties. Compatible with the ethical requirements of any professional association.

+3h/day free

More Billable Hours

Professionals stop interrupting their work to handle routine calls. The recovered time translates directly into more billable hours and increased office productivity.

+20 languages

International Clients

Handles over 20 languages natively. Ideal for offices with international clientele, foreign investors, or cross-border cases that require multilingual communication.

3 Steps

Operational in Your Office in Less Than 24 Hours

No need to change your phone system, no complex installations, and no interruption to your office's activities.

1

We Set Up Your AI Receptionist

Together we define practice areas, urgency criteria, the intake process, screening questions, and referral protocols for each professional in the office.

2

We Connect Your Telephony

We integrate with your current phone system via SIP trunk and connect with your management software. Compatible with any PBX, VoIP, or phone service provider.

3

Your AI Receptionist Starts Working

The voice agent begins to handle calls, perform client intake, schedule consultations, and filter by urgency. We continuously monitor and adjust to optimize results.

Need phone infrastructure for your office? Learn about our SIP Trunk service

Types of Offices Using AI Voice

From solo practices to large multidisciplinary firms, AI voice adapts to every type of professional practice.

Law Firms

Case intake, urgency filtering, conflict of interest screening, appointment scheduling, and referral to the specialized lawyer. Call recording for legal compliance and traceability.

Tax and Accounting Advisory Services

Manages inquiries about tax deadlines, collects necessary documentation, schedules meetings for declarations and tax planning. Special coverage during tax season and year-end closing.

Consultancies and Consulting Firms

Qualifies new projects, collects initial briefings, schedules discovery sessions, and refers to the consultant with the appropriate specialization. Ideal for strategy, HR, technology, or marketing firms.

Architecture and Engineering Firms

Handles inquiries about projects, collects initial specifications from the client, schedules site visits and follow-up meetings. Manages budget requests and automatically sends portfolios.

Need an AI receptionist for another type of business? Discover our general AI receptionist

Looking to automate outgoing calls for your office? Learn about our AI voice agents

AI Receptionist vs Traditional Reception in Offices

An objective comparison for partners and office directors looking to optimize their operations.

FeatureAI ReceptionistTraditional Reception
Availability24/7/365Office Hours
Structured IntakeAutomatic and CompleteManual, Variable
Conflicts of InterestAutomatic ScreeningManual Verification
Calls During Meetings100% AttendedVoicemail or Loss
Monthly CostFrom a Fraction of the Cost€1,800-€2,800 + SS
Languages+20 Native Languages1-2 Languages
Compliance RecordingAutomatic and EncryptedRequires Additional System
Urgency FilteringConfigurable CriteriaSubjective Criteria
Personal Relationship with ClientLimited (Escalates to Human)High
Initial Setup24 HoursWeeks of Training

Frequently Asked Questions About AI Voice for Offices

We address the most common questions from partners and office directors evaluating the implementation of an AI receptionist.

Does the AI comply with confidentiality requirements for a law office?+
Yes. AMAI Voice complies with GDPR and applicable data protection regulations. Conversations are processed with end-to-end encryption, not shared with third parties, and retention and deletion policies can be configured according to the ethical requirements of each professional association.
Can the AI screen for conflicts of interest?+
Yes. During the intake process, the AI voice agent collects data from the potential client and involved parties. This information is automatically cross-referenced with the office's database to detect potential conflicts of interest before scheduling the first consultation.
Does it integrate with the office's management software?+
Yes. AMAI Voice integrates with major office management systems like Lex-On, TimeBilling, Clio, PracticePanther, and others, as well as general CRMs like HubSpot or Salesforce. The integration allows for automatic recording of each interaction and intake data.
Can it filter calls by urgency and refer to the corresponding partner?+
Yes. The AI voice agent classifies each call based on configurable criteria: urgency, practice area, type of client (new vs. existing), and professional availability. Urgent calls are immediately transferred to the on-call partner with a complete case summary.
Can it assist international clients in their language?+
Yes. AMAI Voice speaks over 20 languages natively. For offices with international clientele, the agent automatically detects the caller's language and responds naturally, eliminating the need to hire additional multilingual staff.

Learn more about this technology in our article: What is an AI Voice Agent?

Get Started Today

Stop Losing Clients and Billable Hours

Request a free demo and discover how an AI receptionist can transform your office's customer service, with guaranteed confidentiality and operational in 24 hours.

No obligation. No credit card required. Operational in 24h.

Service developed by AMAI Solutions AI voice technology for professional offices.