AI Receptionist for WorkshopsAuto Repair and Automotive
Your mechanic can't put down the wrench to answer the phone. With an AI receptionist, every call is answered instantly, every appointment is scheduled, and every customer knows the status of their vehicle without interrupting the workshop's work.
The Real Problems of Customer Support in Workshops
When your team is under a car, no one can answer the phone. And every missed call is a customer who goes to another workshop.
Unanswered Calls
Your mechanics have their hands full. 60% of calls to workshops go unanswered during working hours because no one can leave what they are doing to answer the phone.
'Is my car ready?'
The most frequently asked question. Customers call repeatedly to check on the status of their repair. Each call interrupts work and adds no value to the workshop.
After Hours = Lost Customer
Many drivers look for a workshop after their workday. If they call at 7:00 PM and there's no answer, they schedule an appointment with the workshop that does respond.
Chaotic Appointment Management
Appointments written on paper, double bookings for the same lift, customers who don't show up without notice. The lack of an organized system costs time and money.
An AI Receptionist That Understands Automotive
AMAI Voice for workshops is not an answering machine. It's an intelligent voice agent that manages appointments, provides repair information, and assists your customers just like your best receptionist would.
Schedule Appointments by Service Type
The AI knows your workshop's services (maintenance, oil change, tires, ITV, bodywork) and schedules the appointment with the correct duration in the appropriate lift. No double bookings.
Inform About Repair Status
When a customer calls asking 'Is my car ready?', the AI checks your system and responds instantly: in diagnosis, waiting for parts, in repair, or ready for pickup. Zero interruptions for the mechanic.
Automatic Indicative Quotes
For standard services (oil change, brake pads, timing belt, tires), the AI provides the indicative price and schedules the appointment. For complex repairs, it collects the data and schedules a diagnosis.
Maintenance and Review Reminders
The AI calls your customers when the date for their review, oil change, or ITV approaches. It turns punctual customers into repeat ones without you having to do anything.
Measurable Benefits for Your Workshop
Results that directly impact your workshop's revenue and occupancy from the very first month.
Zero Missed Calls
Every call is answered instantly, even while your team is working. Never lose a customer again because no one picked up the phone.
24/7/365 Support
Your customers can schedule appointments, request quotes, and inquire about their car at any time. Nights, weekends, and holidays included.
Integration with Your Software
Compatible with GT Motive, Sidecar, and any workshop management system with API. No need to change your way of working.
More Cars, Less Chaos
With organized appointments and automated follow-ups, you optimize the occupancy of your lifts and reduce downtime between repairs.
Types of Workshops Already Using AI Receptionist
AMAI's AI receptionist adapts to the particularities of each type of workshop and automotive service.
Auto Repair Shops
Manages repairs, diagnostics, preventive maintenance, and appointments for periodic reviews.
Bodywork and Paint
Coordinates assessments, management with insurers, delivery times, and tracking of body repairs.
ITV Centers
Schedules inspections, manages waiting lines, informs about necessary documentation and expiration dates.
Tires and Quick Services
Reservations for tire changes, balancing, alignment, and quick services without prior appointment when availability allows.
Dealerships
Handles inquiries about models, schedules test drives, manages deliveries, and coordinates after-sales service.
Need an AI receptionist for any sector? Discover our general AI receptionist
Does your workshop have multiple locations? Learn about our AI switchboard
Your Workshop with AI Receptionist in 24 Hours
No hardware installation, no interruption to your current operations. We set everything up so your workshop can start functioning with AI immediately.
We Customize Your Agent
We configure your workshop's services, hours, indicative prices, urgency protocols, and the communication tone that represents your business.
We Connect to Your System
We integrate AMAI Voice with your workshop management software and your current phone line via SIP trunk or virtual number. Compatible with any system.
Operational in 24 Hours
Your AI receptionist starts attending to customers, scheduling appointments, and informing about the status of repairs. We continuously monitor and optimize.
Need phone infrastructure? Learn about our SIP Trunk service
Frequently Asked Questions About AI Voice in Workshops
We address the most common questions from automotive professionals considering implementing an AI receptionist.
Can the AI inform the customer about the status of their repair?
Does it work if my workshop doesn't have management software?
Can the AI provide indicative quotes over the phone?
What happens if a customer calls with an urgent breakdown?
Does it integrate with insurers to manage claims?
Have more questions? Check our general AI receptionist guide or contact us
Request a demo for your workshop
Discover how an AI receptionist can eliminate missed calls, organize your appointments, and free up your team to focus on repairing cars. Setup in 24 hours, no commitment.
No commitment. No credit card required. Operational in 24h.
Service developed by AMAI Solutions — AI voice technology for the automotive sector.