General-Purpose AI Agents

AI Agents that Work for Your Business:voice, data, tasks, and more

They are not just voice agents. They are complete digital assistants that handle calls, respond to WhatsApp, process data, manage emails, automate workflows, and generate content. They work 24/7 without constant supervision.

Beyond voice — AI agents that execute complete tasks

Current AI platforms only solve part of the problem

Most AI solutions for businesses do one thing: voice AI, or chatbots, or data automation. But your business needs agents that can do all of that in a coordinated manner. An agent that handles a call but cannot update your CRM or send a confirmation WhatsApp only solves 30% of the problem.

Limited AI Agents (the competition)

  • Only handle calls or only respond to chat
  • Cannot access your data or update systems
  • Each task requires a different tool
  • No shared context between interactions
  • Require technical development for each integration

AMAI Agents (general-purpose)

  • Handle calls, WhatsApp, email, and more
  • Access and update CRM, ERP, and any system
  • An agent executes complete workflows
  • Persistent context across all channels
  • Visual no-code setup + API for advanced users
8 key capabilities

Everything your AI agents can do

Each capability works independently, but the true power lies in combining them: an agent that receives a call, qualifies the lead, updates the CRM, sends a confirmation WhatsApp, and schedules a follow-up — all in a single interaction.

Handle and make calls

Voice agents with AI that manage incoming and outgoing calls. Natural language understanding, human-like voice synthesis, and intelligent escalation to humans when needed.

Respond on WhatsApp

The same agent that handles calls responds to WhatsApp Business messages. Shared context between channels, sending documents, images, and interactive buttons.

Process data and update CRM

Connects with Salesforce, HubSpot, Zoho, or any CRM via API. The agent extracts data from conversations, updates customer records, creates opportunities, and schedules follow-ups automatically.

Research and compile reports

Assign research tasks to your AI agents. They search for information in your databases, internal documents, and public sources, compiling structured reports ready for review.

Manage email responses

Agents process inboxes, classify emails by urgency and topic, draft contextual responses, and escalate those requiring human attention. They reduce email volume by 60%.

Automate workflows

Define complex workflows that combine multiple actions: receive a call, update CRM, send a confirmation WhatsApp, schedule follow-up, and generate a report. All without human intervention.

Generate content and documents

Create business proposals, meeting summaries, sales reports, follow-up emails, and social media content. Customized with real data from each client.

Manage tasks and projects

AI agents coordinate tasks among teams: assign responsibilities, send reminders, update statuses, and escalate blockages. They function as tireless digital project managers.

Why AMAI's AI agents are different

Not just voice — general-purpose

While others offer only voice agents, AMAI agents operate across any channel and perform any digital task. Voice, WhatsApp, email, data, documents, and workflows in a single agent.

Persistent context across channels

The agent remembers everything. If a customer calls and then writes on WhatsApp, the agent has the complete context of both interactions. No silos, no repeating information.

Total control and transparency

Each action is recorded in an auditable log. You define granular permissions: what each agent can do, what requires human approval, and what is prohibited. GDPR compliance included.

No code, with API

Configure agents from a visual panel without writing code. For advanced cases, a complete REST API and webhooks that connect with any system: Make, n8n, Zapier, or custom development.

AI Agents for Every Department

A general-purpose AI agent adapts to the specific needs of each area of your business. Same platform, different configurations.

Sales Department

The agent qualifies leads by phone, sends proposals via WhatsApp, updates the CRM with the status of each opportunity, schedules demos, and generates weekly pipeline reports.

Customer Service

Resolves inquiries by phone and WhatsApp simultaneously, escalates complex cases with complete context, updates tickets in the helpdesk, and sends post-resolution satisfaction surveys.

Human Resources

Screens candidates by phone with screening questions, schedules interviews, sends documentation via email, collects references, and updates the ATS with the status of each process.

Operations and Logistics

Manages follow-up calls for orders, sends status updates via WhatsApp, coordinates deliveries with suppliers, and generates automatic incident reports.

How to Create Your AI Agent in AMAI

01

Define the objective

Choose what your agent should do: handle calls, manage emails, qualify leads, process data, or a combination. Define the rules, tone, and permissions from the visual panel.

02

Connect your systems

Integrate CRM, ERP, calendars, email, and any tool via API, webhooks, or predefined connectors for Make, n8n, and Zapier. The agent securely accesses the data it needs.

03

Activate and monitor

Your AI agent starts working. Monitor every action from the dashboard in real-time: calls, messages, processed data, and completed tasks. Adjust behaviors without stopping the service.

Frequently Asked Questions

Frequently Asked Questions about AI Agents for Businesses

What can an AMAI AI agent do besides handling calls?
AMAI's AI agents are general-purpose. In addition to managing phone calls, they can respond to WhatsApp, process data, and automatically update CRMs, research and compile reports, manage email responses, automate complex workflows, and generate content such as texts, presentations, and documents. They are complete digital assistants, not just voice agents.
Do I need technical knowledge to configure an agent?
No. The AMAI platform allows you to configure AI agents from a visual panel without writing code. You define what the agent should do, what data it can access, what systems it can modify, and what rules it must follow. For advanced integrations, a complete REST API, webhooks, and compatibility with Make, n8n, and Zapier are available.
Can agents access my company's data securely?
Yes. Agents connect to your systems via secure APIs with OAuth 2.0 authentication. All communication is encrypted with TLS 1.3. Data is processed in European infrastructure in compliance with GDPR. You can define granular permissions for each agent: what it can read, what it can modify, and what requires human approval before execution.
How many tasks can an agent manage simultaneously?
AMAI's AI agents operate in parallel without practical limits. A single agent can manage hundreds of calls, messages, and tasks simultaneously. The infrastructure automatically scales according to demand without performance degradation or wait times for your customers.
Can I monitor what the agents are doing in real-time?
Yes. The AMAI dashboard shows in real-time all actions of each agent: active calls, processed messages, updated data, completed tasks, and escalations to humans. Each action is recorded in an auditable log with timestamps, processed data, and results. Ideal for compliance and continuous improvement.

Put AI agents to work in your business today

Request a free demo and discover how AMAI's AI agents can automate your team's repetitive tasks. Voice, data, email, WhatsApp, and more — all with a single intelligent agent.

No commitment. No credit card. Operational in 24 hours.

by AMAI Solutions